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Strategic Account Manager

Clever Devices

This is a Contract position in Idanha, OR posted April 30, 2021.

As THE leader in transit technology, Clever Devices’ vision is to make meaningful contributions to worldwide mobility. Our goal is to be the leading provider of exciting technology that improves the quality of mobility in communities around the world. We are seeking a Strategic Account Manager with experience in public transit and/or transit technology to join our team in the Pacific NorthWest. Experience selling complex ITS solutions into the public transit space in the Pacific Northwest area is critical to the success of this role.

The Strategic Account Manager is responsible for developing and maintaining strategic relationships at all levels of target organizations (transit agencies) that drive new business for Clever Devices systems, solutions, and services. The target market consists of both commercial and public accounts. The Strategic Account Manager works under general direction to develop technical sales solutions to solve complex transit ITS problems using a combination of standard Clever Devices products and custom integration services. 

Primary Responsibilities:

  • Maintains a thorough knowledge of the company product features and benefits
  • Develops and maintains ability to describe each product and its key benefits in under a minute including unique selling propositions (USPs)
  • Actively prospects for new customer opportunities at trade shows, through mass marketing response, through referrals, and within existing accounts
  • Leverages business connections and relationships to help stimulate Clever Devices market presence to uncover future opportunities
  • Qualifies opportunities by applying consistent criteria for budget, authority, need, timing, strategic fit, win probability, effect on reputation, risk, capacity etc.
  • Provide briefing on major opportunities in advance of RFP to obtain organizational support
  • Create and update CRM records and selling plans for individual deals
  • Maintains sales forecast, sales leads, and updated status notifications in the CRM system.
  • Creates and delivers presentations to potential customers
  • Conducts product demonstrations for potential customers
  • Develops technical sales solutions to meet unique customer needs
  • Develops relationships at the C-suite level within client organizations
  • Develop strategic account plans for servicing and retaining key accounts
  • Drives account and agency plan development for both short and long term sales goals
  • Influences RFP specifications
  • Develop block and trap messages and relationship maps for messaging to client personnel
  • Coordinate messaging into the client/consultant organizations
  • Tracks RFP development and release plans in advance
  • Obtains RFPs, conducts bid/no-bid reviews
  • Assists in specialized sections of proposal efforts
  • Works with contracts manager to negotiate and sign contacts
  • Collects hand-off materials and conducts transition meeting to transfer deal to operations team
  • Provides feedback to sales administration on bid to loss/bid to win ratio and key learning’s
  • Carefully manages and justifies travel and customer entertainment expenses
  • Meets or exceeds annual sales goals 

Skills Required:

  • Excellent written and oral communications skills
  • Demonstrated experience selling ITS solutions within the public transit and mobility spaces.
  • 5+ years strategic B2B sales experience
  • High degree of tenacity and sales prowess
  • Excellent presentation skills
  • High degree of follow through and high level of attention to detail
  • Strong organizational skills
  • Strong negotiation and influence skills
  • Strong interpersonal and relationship building skills
  • Strong time management skills and ability to meet deadlines in a complete manner
  • Strong computer skills including MS Office, PowerPoint, Excel, Word and Outlook, as well as the ability to learn new software programs such as Microsoft Dynamics CRM
  • Technical Bachelor’s Degree preferred
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