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Director Of Store Operations

Confidential

This is a Full-time position in Idanha, OR posted July 19, 2021.

The Director of Operations is responsible to oversee all aspects of store operations to ensure that customers consistently receive a world-class experience, while driving operational effectiveness and maximizing profitability.

SUMMARY OF JOB FUNCTIONS: 1.

Ensure a consistent, world class customer experience.

2.

Drive operational effectiveness to improve shareholder value.

3.

Help to maximize our profitability by driving sales and managing expenses.

4.

Partner with HR to execute our People Strategy.

5.

Ensure that our pricing strategies are properly executed in the stores.

6.

Partner with IT to ensure Operations has the correct technology to manage the business.

* Ensure a consistent, world class customer experience.* Observe behaviors and conduct store audits to ensure standards are properly executed within the stores.* Know and enforce our operational policies, practices, procedures and established precedent.* Evaluate market research to understand what our customers think.* Use market research data to make informed decisions and improve the customer experience.

* Drive operational effectiveness to improve shareholder value.* Measure business results and identify opportunities for improvement.* Communicate with managers to understand business strategies.* Develop new processes, tools & technology to manage the business and improve effectiveness.* Partner with appropriate resources to identify solutions.* Monitor safety trends and address issues promptly with store managers.

* Help to maximize our profitability by driving sales and managing expenses.* Create annual sales and develop efficient expense budgets.* Ensure that the pricing strategy is properly executed in the stores; protect and enhance our price image* Direct our Installations programs to maximize sales and minimize errors.* Oversee Distribution Center to ensure efficient movement of product.* Hold store managers accountable to budgets and equipment maintenance.

* Partner with HR to execute our People Strategy.* Ensure stores are adequately staffed with knowledgeable, helpful Team Members.* Observe behaviors, measure performance and communicate with Team Members to understand our business.

* Partner with IT to ensure Operations has the correct technology to manage the business.* Develop tools and reporting to help measure and manage results.* Ensure Team Members have the appropriate technology and equipment to perform their jobs efficiently.

We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

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