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Tasting Room Associate/Server

Brooks Winery

This is a Full-time position in Amity, OR posted May 9, 2021.

Brooks is a family-owned and operated winery founded in 1998.

 
Brooks is the only winery in the US to be Demeter Certified for Biodynamics, a Member of 1% For The Planet, and a Certified B Corporation.

Brooks donates it’s 1% proceeds to Kiss The Ground, a media and education non-profit focused on regenerative agriculture.

In 2014, we built a new tasting room that has raised the bar of hospitality across the Willamette Valley.

 We provide all tableside service, wine flights that change monthly, a substantial menu of food, expansive view of the valley and mountains and one of the most comfortable places around.

We are looking for full and part-time servers.

 

REQUIREMENTS

At least 2 years of restaurant serving and/or tasting room experience is strongly preferred.

Wine knowledge is a plus.

OLCC Service Permit (or ability to get)

OR Food Handler (or ability to get)

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The following reflects the essential functions for this job.

Other tasks may be assigned from time to time.

Duties include, but are not limited to:

Greet all visitors with enthusiasm and within one minute of arrival

Lead guests through wine tasting flights while educating them about the winery story, wines, commitments, events, wine club and other offerings.

Ensure a fun and memorable customer experience.

Developing relationships with guests to convert into Wine Club members

Effectively sell wine, with the ability to “up-sell”

Daily Tasting Room Operations:

Set up / breaking down all indoor and outdoor tasting room spaces.

Open and verify condition of wines, decanting when appropriate.

Prepare printed guest materials.

Open/Close POS system/registers.

Manage cash drawer.

Stock wine and merchandise on Tasting Room floor and store rooms

Perform sales transactions for food and wine and for carry-out and shipping orders

Maintain clean and organized guest spaces at all times

Provide warm, engaging and professional customer service with the ability to develop rapport with customers

Assist with monthly inventory

Conduct Winery Tours in a professional, engaging and informative manner

Provide exceptional service and go the extra mile for all guests

Represent the winery at outside functions when necessary

Quickly recognize the signs that a guest should not be served alcohol, take appropriate action to professionally address.

Behave in a professional and mature manner at all times

EXPECTATIONS AND OTHER REQUIREMENTS:

Must have excellent knowledge of wine and food with enthusiasm and continually learn new information and share

Excellent written and verbal communication skills (via telephone, e-mail, slack app, and face-to-face) are required

Enthusiastic, passionate and dynamic communication style

Comfortable speaking in front of crowds

Self-aware, able to work independently, and driven to make a difference

Must have a positive attitude and outlook with the ability to work within a team atmosphere

Must remain calm under pressure

Must be able to work a flexible schedule including weekends

Must be 21 years of age

Must be able to lift 40 lbs.

and pass a physical exam and pass a drug test

Must be able to work in a standing position for long periods of time

Must be able to work in a fast paced hospitality environment

Must be able to work in a team environment

Days must include Friday-Sunday and can be 3-5 days a week.

Compensation is hourly plus tips and commissions.

 Benefits include health, vacation, sick, education and more.

Positions are available immediately.

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