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Systems Engineer II


This is a Contract position in Remote, OR posted February 27, 2021.

Who we areFor 30 years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of Things (IoT) and user experience (UX), the company has been recognized with several awards in the area of innovation. Today, the company has a broad portfolio of solutions that combine innovative consulting, marketing, mobility, personalized campaigns and artificial intelligence services for traditional solutions such as service desk, field service and outsourcing (BPO). We have over 25,000 employees across 77 offices in 41 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do?Manage Jamf Pro System Center SuiteSupport and overall SME of Apple products and servicesPlanning and engineering of the company’s systems infrastructureImplementation and design of hardware and softwareMonitor the performance of systemsTrain and mentor less-experienced team membersDevelop and execute on enterprise workstation imaging / deployment methodologyDevelop and execute on plan for increasing overall desktop platform optimization and standardizationEnsure correct installation, configuration, use and maintenance of the Jamf Pro SuiteCreate and manage application deployment objects for new and existing softwareEstablish and maintain self-provisioning pool of applications Manage deployment of all patches, critical updates and service packs on a timely basisMaintain ongoing communications with support teams regarding application issue resolution and general workstation management supportWork with key platform vendors for support to resolve issues as well as platform strategy developmentParticipate in weekly Operations meetingsCoordinate applications release with Software Solutions and QA teams and business ownersCoordinate release of patches/critical updates and service packsProvide technical assistance to support groups as neededMonitor helpdesk queue to ensure issues are resolved in a timely manner or to SLAMonitor Jamf Pro health and mitigate identified problemsProvide mentoring, guidance and professional development support to others on staff when neededWork on special projects as neededProvide back-up infrastructure support as neededJob Requirements:What do you need to succeed?Bachelor’s degree in area of specialty or equivalent experience in the field or in a related area3-5 years of experience in the field or in a related areaExperience leading or managing a technical team Familiar with standard concepts, practices, and procedures within appropriate fieldAttendance and schedule adherence are requirements of this positionIntermediate to Expert knowledge of Apple macOS and iOS SystemsApple or Jamf Certifications are preferred. What you”ll getWork with brilliant minds, often within a global capacity;Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more;Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well.Why we”re differentBrazilian and privately owned company;Agility, flexibility, and innovation are in our DNA;Flat organizational structure which enables faster communication and decision making;Take a look for yourselfHere’s one of our own, talking about the culture, space and growth opportunities:

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