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Nurse Case Manager – Worker’s Compensation – West Region

Liberty Mutual Insurance

This is a Full-time position in Portland, OR posted May 3, 2021.

COVID-19 Notice: We are actively hiring and the Liberty Mutual team will be conducting all candidate interviews virtually until further notice.

The health and well-being of our employees, candidates, customers, partners and the communities where we live and work are our primary concern as the coronavirus (COVID-19) pandemic continues to evolve globally.

Learn more here .

Nurse Case Manager – Worker’s Compensation – West Region

If you’re a registered nurse looking for a new opportunity to work in a fast-paced, professional environment where your talent contributes to our competitive edge, Liberty Mutual Insurance has the opportunity for you.  Under general technical direction, the telephonic nurse case manager is responsible for medically managing assigned caseload and applying clinical expertise to ensure individuals receive appropriate healthcare in order to return to work and normal activity in a timely and cost effective manner.

Caseload may include catastrophic/complex medical/disability cases, lost time, and/or medical only claims.

Also act as a clinical resource for field claim partners .

Ideally, candidate would live in one of Liberty Mutual’s West region hub locations (Portland, OR Rocklin, CA, Orange, CA, Missoula, MT).

However, candidates residing in other Liberty Mutual Office locations may be considered. 

Responsibilities:
Follows Liberty Mutual’s established standards and protocols to effectively manage assigned caseload of medical/disability cases and by applying clinical expertise assist to achieve optimal outcome and to facilitate claim resolution and disposition.

Effectively communicates with injured employees, medical professionals, field claims staff, attorneys, and others to obtain information, and to negotiate medical treatment and return to work plans using critical thinking skills, clinical expertise and other resources as needed to achieve an optimal case outcome.

Utilizes the Nursing Process (assessment, diagnosis, planning, intervention and evaluation) to facilitate medical management to attain maximum medical improvement and return-to-work (RTW) per state jurisdictional requirements.

Appropriately utilizes internal and external resources and referrals i.e., Utilization Review, Peer Review, Field Claims Specialists, Regional Medical Director Consults, and Vocational Rehabilitation to achieve best possible case outcome.

Follows general technical direction from nurse manager, senior medical and disability case manager and/or CCMU staff to resolve highly complex medical and/or RTW issues and/or successfully manage catastrophic injuries.

Documents all RN activities accurately, concisely   and on a timely basis.

This includes documenting the medical and disability case management strategies for claim resolution, based on clinical expertise.

Adheres to confidentiality policy.

Appropriately applies clinical expertise to claims and delivers services in an efficient and effective manner.

Accurately and appropriately documents billable time for work performed.

Achieves annual chargeable time goal.

Handles special projects as assigned.

May conduct in-person visits on assigned cases with injured employees, medical professions and the employer to assess medical recovery, physical capabilities, RTW barriers, physical job requirements, modified duty opportunities.

Job Specifications:

Reference: 2021-35352-1
Category: Nursing
Primary Location: Portland, OR
Additional Locations:
Schedule: Full-Time

Salary: USD-$67,000.00-–-$97,900.00-/-Year
Education Level: Associate’s Degree
Travel: As Needed

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