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Customer Service Specialist

Robert Half

This is a Full-time position in Hillsboro, OR posted March 1, 2021.

Ref ID: 03620-9502854941

Classification: Customer Success Specialist

Compensation: $15.00 to $17.00 hourly

OfficeTeam is searching for several top tier Customer Service Specialists with excellent computer skills, and CRM or ERP experience. These are temporary to hire positions in Hillsboro for our client, a manufacturing company. These roles involve answering customer calls, entering ordered products to the database, following up with shipment information, processing returns and handling customer complaints. The ideal candidate will have an acute attention to detail, ability to multi-task and work collaboratively with various departments.  

Essential Responsibilities:  

  • Providing customer service over the phone, through email and via fax 
  • Entering in customer orders into a CRM or ERP database 
  • Coordinating with the Sales and production team to estimate shipping 
  • Processing returns and discussing warranty information  
  • Updating and maintaining client information within the database

Job Requirements:

Requirements:  

  • 3+ years of customer service experience  
  • 1+ years of CRM or ERP experience  
  • Fast and accurate data entry 
  • Proficient within Microsoft Excel 
  • Organized, detailed and strong time management skills 
  • Previous experience within a manufacturing environment is strongly preferred 

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you’re a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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